Terms and Conditions

1. Introduction and Acceptance of Terms

Welcome to Lanista Casino. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and all services provided by Lanista Casino ("we," "us," "our," or "Company"). By accessing and using Lanista Casino, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, please do not use our services.

Lanista Casino operates under the laws of New Zealand and is committed to providing a safe, fair, and responsible gaming environment for all players.

2. Eligibility

By using Lanista Casino, you represent and warrant that:

• You are at least 18 years of age;
• You are a resident of New Zealand or accessing from a jurisdiction where online gambling is legally permitted;
• You are not prohibited by law from participating in online gambling activities;
• You have the legal capacity to enter into binding agreements;
• You are not on any self-exclusion list or banned from Lanista Casino or any other licensed gambling operator.

Lanista Casino reserves the right to verify your age and identity at any time. Failure to comply with eligibility requirements may result in account suspension and forfeiture of funds.

3. Account Registration and Verification

To access Lanista Casino, you must create an account by providing accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Provide accurate personal information during registration;
• Keep your password secure and not share it with anyone;
• Notify us immediately of any unauthorized access to your account;
• Comply with identity verification requests within the timeframe specified by Lanista Casino;
• Maintain only one account per person.

Lanista Casino may require verification documents including proof of identity, proof of address, and proof of payment method. Accounts will remain restricted until verification is complete. We reserve the right to reject applications or close accounts if we have reason to believe information provided is false or misleading.

4. Deposits and Withdrawals

Lanista Casino accepts deposits through various payment methods, including credit cards, debit cards, e-wallets, and bank transfers. All deposits are made in New Zealand Dollars (NZD) unless otherwise specified.

Deposits:

• Minimum and maximum deposit limits apply as displayed on our website;
• Deposits are credited to your account immediately upon successful transaction;
• You are solely responsible for any fees charged by your financial institution;
• Lanista Casino does not charge deposit fees.

Withdrawals:

• Withdrawal requests must be submitted through your account dashboard;
• You may only withdraw funds using the same payment method used for deposits, unless otherwise approved by Lanista Casino;
• Withdrawal requests are processed within 3-5 business days, though processing times may vary depending on your financial institution;
• Minimum and maximum withdrawal limits apply as displayed on our website;
• All winnings must have wagering requirements fulfilled before withdrawal, as detailed in Section 5;
• Lanista Casino reserves the right to request additional verification before processing withdrawals.

5. Bonus Terms and Wagering Requirements

Lanista Casino offers various promotional bonuses, free spins, and other incentives ("Bonuses"). The following terms apply to all Bonuses:

• Bonuses are subject to specific terms and conditions displayed at the time of offer;
• Bonuses must be claimed within the specified timeframe, after which they expire;
• Bonuses are non-transferable and cannot be exchanged for cash;
• Bonus funds are separate from your deposit funds and must be wagered according to the wagering requirement;
• Wagering requirements specify the total amount you must wager before bonus funds or associated winnings can be withdrawn;
• Certain games may contribute differently to wagering requirements (e.g., slots 100%, table games 10%);
• If you close your account or request self-exclusion, any unclaimed Bonuses will be forfeited;
• Lanista Casino reserves the right to void Bonuses obtained through fraud, collusion, or violation of these Terms.

Maximum win limits may apply to bonus winnings as specified in individual bonus terms.

6. Prohibited Activities

You agree not to engage in any of the following activities on Lanista Casino:

• Creating multiple accounts or sharing accounts with other users;
• Using automation, bots, or software to manipulate gameplay or gain unfair advantage;
• Engaging in fraud, money laundering, or any illegal activity;
• Using Lanista Casino services while under the influence of substances that impair judgment;
• Attempting to exploit system vulnerabilities or bugs;
• Harassing, abusing, or threatening other players or Lanista Casino staff;
• Depositing funds obtained through illegal means;
• Circumventing self-exclusion or account restrictions through alternative accounts or methods;
• Collusion or chip dumping with other players to gain advantage;
• Any activity that violates New Zealand gambling laws or regulations.

Violation of these prohibited activities may result in account suspension, forfeiture of funds, and referral to law enforcement authorities.

7. Limitation of Liability

To the maximum extent permitted by New Zealand law, Lanista Casino shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of our services;
• Loss of profits, data, or reputation;
• Technical issues, system failures, or interruptions to service beyond our reasonable control;
• Any losses resulting from unauthorized account access, even if you notified us of the breach;
• Gambling losses or poor gameplay decisions;
• Third-party payment processor errors or delays.

Lanista Casino's total liability for any claim shall not exceed the amount you have deposited in your account during the 12 months preceding the claim.

Some jurisdictions do not allow limitations of liability, so this limitation may not apply to you in full.

8. Account Closure and Self-Exclusion

Account Closure:

You may request to close your Lanista Casino account at any time by contacting our support team through our website. Upon closure, you will no longer have access to your account, and any remaining balance will be processed for withdrawal after verification.

Self-Exclusion:

If you wish to self-exclude from gambling due to problem gambling concerns, you can request self-exclusion through our website. Self-exclusion will:

• Prevent you from accessing your Lanista Casino account for a minimum period of 6 months;
• Block all promotional communications from Lanista Casino;
• Be submitted to New Zealand's national self-exclusion scheme where applicable;
• Remain in effect even if you attempt to re-register with a different account.

For assistance with problem gambling, please visit our Responsible Gambling page for resources and support contacts.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

Dispute Resolution:

In the event of any dispute arising from your use of Lanista Casino, we encourage you to contact our support team to resolve the matter informally. If informal resolution is unsuccessful, disputes shall be subject to the following process:

• You agree to submit any dispute to binding arbitration in accordance with New Zealand law;
• Arbitration shall be conducted by a single neutral arbitrator;
• Each party shall bear its own costs, with arbitrator fees split equally;
• The arbitration shall take place in New Zealand unless both parties agree otherwise.

You have the right to pursue disputes through New Zealand's small claims tribunal for claims below the applicable threshold.

10. Changes to Terms

Lanista Casino reserves the right to modify these Terms at any time. Changes will be effective upon posting to our website, and your continued use of Lanista Casino following the posting of revised Terms constitutes your acceptance of such changes.

We will make reasonable efforts to notify you of material changes via email or through your account dashboard. It is your responsibility to review these Terms periodically. If you do not accept the modified Terms, you must cease using Lanista Casino immediately.

Additional Terms

Please review our Privacy Policy and Responsible Gambling Policy for additional important information regarding data protection and problem gambling support.

These Terms, together with our Privacy Policy and Responsible Gambling Policy, constitute the entire agreement between you and Lanista Casino regarding your use of our services.

Last Updated: January 2026